This is a series on business mis-communication, which occurs through the use of abbreviations and buzzwords, bluffing, inconsistent interpretations of key concepts, our attempts to make

I have been following the developments in driverless cars and was attracted by a discussion with Professor Richard Feenstra, who specialises in judgement and decision-making. He used the

This is a series on mis-communication, which occurs through the use of abbreviations and buzzwords, bluffing, inconsistent interpretations of key concepts, our attempts to make sense

In my previous introduction, I outlined that the meanings of words need to be carefully considered and defined and their roots understood, before grand ideas

François Michelin, head of the eponymous tire manufacturer from 1955 to 1999, took great care about communicating his meaning when he spoke, and was well-known

I have come to dislike the distinction that is commonly made between leaders and managers for two reasons – firstly, everyone goes off imagining they are